Can I WhatsApp before visiting the office?
Yes. Customers in KL, Selangor and Putrajaya may WhatsApp or call first for an initial check. An officer can explain the basic documents, but approval still depends on complete review and repayment ability.
Contact Information
How Contact Us
Office Address
8-4, Commerce One, Lorong 2/137C, Jalan Klang Lama
58200 Kuala Lumpur
Phone / WhatsApp
🕘 Hours of Operation
Monday to Sunday: 9.00 AM – 6.00 PM
Including Saturday, Sunday & public holidays
Send Enquiry
Message Sent Successfully!
Kami akan reply dalam 1-2 jam. Nak lagi cepat? WhatsApp di 018-396 3880.
Before You Contact Us
Useful Questions Before WhatsApp
These short answers help serious customers prepare documents, verify the official contact and understand service areas before enquiring.
What should I prepare before contacting TWKembara?
Prepare MyKad, income proof such as payslip or sales records, bank statements, monthly commitment details and the amount you want to check. This helps make the initial review faster and clearer.
How do I confirm the official phone number and office?
Check the phone number, Old Klang Road office address and Google Maps link through this official website or Google Business Profile. Avoid anyone asking for upfront fees, ATM cards, passwords or OTPs.
Does TWKembara serve Selangor and Putrajaya?
Yes. TWKembara handles enquiries for Kuala Lumpur, Selangor and Putrajaya. Jalan Klang Lama / Kuchai Lama is the office reference, while areas such as PJ, Subang, Puchong, Cheras, Ampang, Shah Alam, Klang, Kajang and Rawang are service areas.